In INPRAVIA GLOBAL inbound call center receives incoming calls from customers. Inpravia Support teams typically monitor inbound centers since the calls tend to come from existing customers with issues or questions.
1. Product and/or tech support - INPRAVIA GLOBAL helps to Password changes, updating account information, responding to complaints
2. Payment and order processing - INPRAVIA GLOBAL provide Inbound call agents can help customers complete their purchases over calls. Likewise, shoppers may contact a company to ask questions about their billing or resolve online payment issues
3. Upgrade and renewal enquiries